With Pink Hat’s help, we were able to quickly move our outdated IT systems to the newest platform, which increased our staff’s mobility and efficiency.

Having a very small IT department, we’re challenged with time management, prioritization of multiple projects, and staying on top of advanced tech solutions. Pink Hat’s staff helps us tremendously with our project planning and implementation, and in the most cost-effective way.

With Pink Hat’s help, we were able to move our outdated IT systems to the newest platform in a very short period of time. Between Friday evening and Monday morning our desktops were all working off Office365, and our staff was able to get right back to work on a much improved email platform. This upgrade increased our staff’s mobility and efficiency.

Pink Hat also helped us to implement a fully managed Backup & Disaster Recovery system, which we have had to rely on for emergency file restores already.  Their solutions are affordable, robust, and best of all THEY WORK.

Director of IT
JVS Los Angeles
Pink Hat Technology Management
5 / 5 stars

Thanks to Pink Hat, our company data and patient information are safely guarded at all times

Pink Hat has helped us upgrade our server and email solutions, enhancing our productivity while making our staff more productive.

They are currently guiding us through compliance standards, which gives our patients and their families the peace of mind that their information remains safely guarded at all times. Besides network solutions, Pink Hat is also our advisor on all things cybersecurity, and we fully trust in their incident-response plan.

We are delighted that Pink Hat is our advisor and protector in all things technology. We feel well supported and taken care of.

Director and Founder
Pathways Speech and Language
Pink Hat Technology Management
5 / 5 stars

The best part is the improved productivity and performance we see with each upgrade. Joy keeps us competitive.

We’ve been working with LA IT Girl/Pink Hat Technology Management for 9 years (since 2007), and all this time they have been taking good care of us by managing our network, making sure that it is working and reliable.

One of the biggest advantages to Pink Hat is having a qualified and responsive technician team. Joy Beland, their President, also makes herself available whenever possible. Even when traveling, she gets back to us right away or points us in the right direction.

One of our favorite things about working with Pink Hat is their capability to predict/project the investment for our custom IT projects. We have gone through two network upgrades with Joy and her team. Each project stays on target for timing and costs, but the best part is the improved productivity and performance we see with each upgrade. Joy keeps us competitive.

Joy also recently presented to our staff about Cybersecurity, reviewing the steps that our employees should take to stay safe when using our network and what should our response plan be. I felt this was a good investment of their time and think they will be much more careful from now on about mobile security or when performing a search online.

CEO
Keith Company
Pink Hat Technology Management
5 / 5 stars

About Their Tech Team, I’ll Give You 2 Words: Quick and Efficient

It’s much appreciated that anyone here at LAREM can easily request help and know that we will hear back from someone quickly. Plus, they really know what they are doing.

We’ve been working with LA IT Girl/Pink Hat for six years and the one thing that stands out for me is their planning capabilities. Joy anticipates very well when we have capital replacement decisions that are upcoming and need to be made - whether it is a new server, workstations, or anything else related to our network. We truly view Joy as our IT Manager - responsible for anticipating our needs and making recommendations.

We also like the educational content they’ve been providing, regarding new developments and updates with Cyber Attacks and how to protect our company. We read them all the time and pass it on to the others in the office and we always find ourselves saying, ‘I didn’t know any of that.’

We trust Pink Hat and know we are in good hands with them. I would recommend them to any business I know.

Principal
LAREM
Pink Hat Technology Management
5 / 5 stars

I would 300% recommend Joy and Pink Hat.

What I love about LA IT Girl/Pink Hat is that they don’t do any sugar coating or try to talk me into things that don’t make sense for our business. I feel like I get real answers and that they are thought through with us, with our particular needs in mind.

I love that Joy and her team always take the time to explain things to us in terms we can really understand, and help us with easiest requests because we are not tech savvy. I would 300% recommend Joy.

Chef/Co-Owner
Mud Hen Tavern
Pink Hat Technology Management
5 / 5 stars

Joy and Pink Hat are a valued partner with us in our growth

For almost ten years Joy and her team have managed our entire IT infrastructure. We’ve doubled our staff and integrated a half dozen congregant and facilities management software applications, as well as deployed a whole new digital display, time clock and security system, under their guidance. Not only does the Pink Hat team keep us secure from cyber intrusion, they are a pure “joy” to work with. They are a valued partner with us in our growth.

Executive Director
Temple Isaiah
Pink Hat Technology Management
5 / 5 stars

We immediately got, and continue to greatly enjoy, much better response time than with our previous IT Consultant.

Joy Beland’s secret seems to be that, in addition to being incredible herself, she has a great staff and they support her customers well.

In protecting the company data, Pink Hat immediately re-vamped and added multiple layers of security, including more and better malware/intrusion defenses and much more thorough server and workstation back-up (not just data backup), on top of a raid array in the server itself. Since 2008 she has kept us ready to face any threat of business interruption, so we sleep better at night.

One of our favorite things about working with Pink Hat is their ability to present alternatives and options for future IT projects, tailored to our situation and specific needs. We appreciate the thoughtfulness of Joy’s planning which brings a bigger business value to her IT support.

A better deal is not available. Pink Hat is a terrific value.

 

Regulatory Associate
Home Respiratory Care
Pink Hat Technology Management
5 / 5 stars

I would whole heartedly recommend Joy and Pink Hat for your IT needs

Joy Beland and her team at Pink Hat began working with us in 2015 to take over the IT support for our in-house IT Director who was leaving us after many years.  In their initial year, Joy’s team replaced nine outdated servers with one robust server, performed a thorough audit and upgrade of our infrastructure for compliance purposes, migrated our email from Google Mail to Office 365, cleaned up and stabilized our desktops (both Macs and PC’s), and implemented a disaster-recovery system for our server.  Since that time, our entire network has stabilized and our costs have become much more predictable.

Joy has been responsive and always listens when we need something adjusted in their services.  She is an effective planner and strategist that we rely on for guidance in navigating the growth, management, and security of our network. With her assistance, we have been able to escape the malware, viruses and intrusions that a lot of other businesses have suffered from in the last two years.  We’ve also received her Mandatory Staff Security Awareness Training, which we feel was invaluable in helping us to stay safe online!

We are so pleased with their skills, dedication, responsiveness and strategic planning that we are looking forward to moving into a Managed Services contract with Joy Beland and Pink Hat soon.  I would whole heartedly recommend Joy and her team for your IT needs.

Controller
Fraser Communications
Pink Hat Technology Management
5 / 5 stars