pink-hat-scammersBy Joy Beland

You can’t trust anyone on the phone these days!  When I do my live Security Awareness Training for client businesses, one thing I talk about is how scammers pose as real vendors and call businesses to obtain access to their network or money.  One example I use is when Dell’s servers were hacked in to, and the serial number, model number, and owner information was stolen for thousands of Dell computers.  The bad guys then called the computer owners acting like they were from Dell and sold extended warranties “on a discount special” and were able to get a ton of credit cards from unsuspecting business owners.

Well today, I went onto the HP website to check out a vulnerability I heard about, and was greeted with this pop-up.  Pretty alarming – and a reminder that in today’s threat landscape, the staff who answer the phone need to be diligent in making sure the caller is legit before disclosing any company information.  NEVER allow remote access to your computer when someone says the are from Microsoft, Dell, HP, Lenovo, FaceBook, etc.  These companies DO NOT call businesses directly.  They have minions like me do that for them!   And if you are unsure, better to be safe than sorry.