By Joy Beland
It’s terrible when we talk about cyber security all the time and then … receive this letter in our own families. On a recent trip to San Francisco, we stayed at a very nice hotel. The quality of the vendor or reseller matters little, however, when it comes to how their networks are secured … six months later, we received this letter:
It’s proof again that you must be diligent in protecting your customer data. A breach like this is financially impactful, not just from the Forensics and lawyers and cleanup expense – but it damages the brand certainly. Does this mean we won’t stay at this hotel chain again? Probably.