By Joy Beland

Is your phone system not keeping up with the demands of your business, or you find you are missing calls, or worse yet -- missing sales due to lacking functionality or features? A new Voice over IP (VoIP) telephone system implemented by Pink Hat Technology Management may be in order!

At Pink Hat, we were early adopters to VoIP technology in our own office - as far back as 2008.  We have used three different systems internally over the years as our main system, and tested a half dozen more.  We couldn’t survive without all the cool VoIP features that an internet-based phone and application provides!

Like what, you ask?

  • If you want to take a call on your laptop, or on your cell phone when you’re on the go, or you’d like to access a phone number without any hassle, we have many solutions that offer mobile applications and “soft phone” applications. You don’t need a handset if you have a good speaker and microphone on your computer.
  • With optimized technology, your VoIP system will never go down because too many calls are being made, and the system can grow with your business. New employee? Just buy another phone (we can have it shipped overnight) and we program their new extension on the backend for you.
  • Have a staff member who only wants to text instead of call or email? No problem.  Use the VoIP web interface and send text messages from your computer.
  • Easily change the daytime profile (I’m here but away from my phone) to nighttime profile (it’s after hours but I can call you back tomorrow morning), as well as add in special out of office messages on the fly – from your phone, your computer or the mobile app.
  • And so much more – our current office phone system is the Broadvoice system – take a look at what they offer. Vonage and Ring Central are also highly rated on many review sites and we support those solutions already.

Installing and setting up a new VoIP system in your office is easier and more affordable than you might expect. Our trained staff will not only provide all of the necessary training and help to make the transition smooth and worry-free, but we can also help you find the right solution that meets your budget.

If you’re not happy with your current phone solution, have outgrown your existing system, or are looking for new features; call us today, and let us help you make the right choice.