Offsite Backup, Disaster Recovery, and Incident Response

Most businesses we speak to are unsure of the status of their backup.  Sometimes they know for certain that the server is backed up to something in their office, but are unable to answer if or how it might be backed up outside the office.  Most of them know their server is backed up but hadn’t thought about the documents on the desktops of the staff computers.  Or the cloud data drives – are those backed up?

Where your data resides and whether or not you have a fast restore (onsite) backup as well as an option offsite, are critical components of business continuity.  Do you store your files on the server in your office, or in Dropbox or One Drive?  Do you know what the best way is to protect the data in each of those scenarios?  And most companies use a combination of both the onsite server and cloud data storage – so is there a backup solution to cover both of those repositories?

Gaining access to that data is much more important than most people realize - how fast do you need it once disaster strikes? The RTO (recovery time objective) as well as how recent is that backup data, the RPO (recovery point objective) needs to be well thought out.  Yes it’s a sigh of relief when your IT guy says “Wait! We did make a backup of that two weeks ago!” but then you have to think to yourself, how will those two weeks of lost data be identified and recreated?  Can YOU remember back two weeks?  I can barely remember what all I worked on yesterday – so our team data is backed up 2 or more times per day.

And when it comes to speed of recovery, we don’t mess around.  We have an onsite backup server solution that can virtualize your primary server in an hour or less, depending on the size of your server.  In the case where your whole building is affected, no problem – we can spin up that same virtual server in the cloud and connect you to it remotely.  File and folder restores are a snap.

And we don’t take the “monitoring tools” and “daily reports” for their word.  We do a monthly physical human being check on the data – we remote into the backup server, restore a file and then make sure we can get to a log in screen on the virtual machine.  We don’t take any chances.

Today’s Business Continuity Planning must include an Incident Response Plan, also, or what you find yourself with is a broken system with a team of people staring at it and trying to figure out what to do.  There are several scenarios to walk through – Earthquake with a condemned office building; complete loss of office (fire or other disaster); inside employee data breach; outside hacker data breach; competition malicious act, and more.  Having a plan for each type of disaster you might deal with is easier than you think, and once your entire team is trained on how to handle an incident, EVERYONE will sleep better at night.

Call us to walk through the options.  And stay safe out there!

Contact Us