Michael Cantor Executive Director
Gayle Keefer Founder
Zoya Kavutskaya Director of IT
Neelam T. Controller
I would whole heartedly recommend Joy and Pink Hat for your IT needs
Joy Beland and her team at Pink Hat began working with us in 2015 to take over the IT support for our in-house IT Director who was leaving us after many years. In their initial year, Joy’s team replaced nine outdated servers with one robust server, performed a thorough audit and upgrade of our infrastructure for compliance purposes, migrated our email from Google Mail to Office 365, cleaned up and stabilized our desktops (both Macs and PC’s), and implemented a disaster-recovery system for our server. Since that time, our entire network has stabilized and our costs have become much more predictable.
Joy has been responsive and always listens when we need something adjusted in their services. She is an effective planner and strategist that we rely on for guidance in navigating the growth, management, and security of our network. With her assistance, we have been able to escape the malware, viruses and intrusions that a lot of other businesses have suffered from in the last two years. We’ve also received her Mandatory Staff Security Awareness Training, which we feel was invaluable in helping us to stay safe online!
We are so pleased with their skills, dedication, responsiveness and strategic planning that we are looking forward to moving into a Managed Services contract with Joy Beland and Pink Hat soon. I would whole heartedly recommend Joy and her team for your IT needs.
Andrew Macleod CFO
A critical feature of their services is their detailed security awareness training of our employees.
Joy and her team at Pink Hat have provided IT support for Balboa Retail Partners since their design and implementation of our original network infrastructure in 2014. A critical feature of their services is their detailed security awareness training of our employees, business continuity solutions, and incident response planning. In addition to knowing our computer network is stable and secure, they also assist us in preparing reports on these services to our investors as part of their ongoing due diligence of our technology and security.
Balboa Retail Partners
Zoya Kavutskaya Director of IT
With Pink Hat’s help, we were able to quickly move our outdated IT systems to the newest platform, which increased our staff’s mobility and efficiency.
Having a very small IT department, we’re challenged with time management, prioritization of multiple projects, and staying on top of advanced tech solutions. Pink Hat’s staff helps us tremendously with our project planning and implementation, and in the most cost-effective way.
With Pink Hat’s help, we were able to move our outdated IT systems to the newest platform in a very short period of time. Between Friday evening and Monday morning our desktops were all working off Office365, and our staff was able to get right back to work on a much improved email platform. This upgrade increased our staff’s mobility and efficiency.
Pink Hat also helped us to implement a fully managed Backup & Disaster Recovery system, which we have had to rely on for emergency file restores already. Their solutions are affordable, robust, and best of all THEY WORK.
JVS Los Angeles
Gayle Keefer Director and Founder
Thanks to Pink Hat, our company data and patient information are safely guarded at all times
Pink Hat has helped us upgrade our server and email solutions, enhancing our productivity while making our staff more productive.
They are currently guiding us through compliance standards, which gives our patients and their families the peace of mind that their information remains safely guarded at all times. Besides network solutions, Pink Hat is also our advisor on all things cybersecurity, and we fully trust in their incident-response plan.
We are delighted that Pink Hat is our advisor and protector in all things technology. We feel well supported and taken care of.
Pathways Speech and Language
Reto Fehr CEO
The best part is the improved productivity and performance we see with each upgrade. Joy keeps us competitive.
We’ve been working with LA IT Girl/Pink Hat Technology Management for 9 years (since 2007), and all this time they have been taking good care of us by managing our network, making sure that it is working and reliable.
One of the biggest advantages to Pink Hat is having a qualified and responsive technician team. Joy Beland, their President, also makes herself available whenever possible. Even when traveling, she gets back to us right away or points us in the right direction.
One of our favorite things about working with Pink Hat is their capability to predict/project the investment for our custom IT projects. We have gone through two network upgrades with Joy and her team. Each project stays on target for timing and costs, but the best part is the improved productivity and performance we see with each upgrade. Joy keeps us competitive.
Joy also recently presented to our staff about Cybersecurity, reviewing the steps that our employees should take to stay safe when using our network and what should our response plan be. I felt this was a good investment of their time and think they will be much more careful from now on about mobile security or when performing a search online.
Jay Jasaitis Principal
About Their Tech Team, I’ll Give You 2 Words: Quick and Efficient
It’s much appreciated that anyone here at LAREM can easily request help and know that we will hear back from someone quickly. Plus, they really know what they are doing.
We’ve been working with LA IT Girl/Pink Hat for six years and the one thing that stands out for me is their planning capabilities. Joy anticipates very well when we have capital replacement decisions that are upcoming and need to be made - whether it is a new server, workstations, or anything else related to our network. We truly view Joy as our IT Manager - responsible for anticipating our needs and making recommendations.
We also like the educational content they’ve been providing, regarding new developments and updates with Cyber Attacks and how to protect our company. We read them all the time and pass it on to the others in the office and we always find ourselves saying, ‘I didn’t know any of that.’
We trust Pink Hat and know we are in good hands with them. I would recommend them to any business I know.
Kajsa Alger Chef/Co-Owner
I would 300% recommend Joy and Pink Hat.
What I love about LA IT Girl/Pink Hat is that they don’t do any sugar coating or try to talk me into things that don’t make sense for our business. I feel like I get real answers and that they are thought through with us, with our particular needs in mind.
I love that Joy and her team always take the time to explain things to us in terms we can really understand, and help us with easiest requests because we are not tech savvy. I would 300% recommend Joy.
Mud Hen Tavern
Michael Cantor Executive Director
Joy and Pink Hat are a valued partner with us in our growth
For almost ten years Joy and her team have managed our entire IT infrastructure. We’ve doubled our staff and integrated a half dozen congregant and facilities management software applications, as well as deployed a whole new digital display, time clock and security system, under their guidance. Not only does the Pink Hat team keep us secure from cyber intrusion, they are a pure “joy” to work with. They are a valued partner with us in our growth.
Robin Osborn CFO
The Pink Hat team allows us to select the level of support that we want, takes the time to train our staff fully, and responds immediately to our requests.
We needed help with our computer network and didn’t know what to ask for. Joy and her team started working with us almost two years ago, and after setting up the basics and working to earn our trust and confidence, they were able to implement a major system overhaul.
Pink Hat Technology Management installed all new computers and most importantly, a whole new security posture to keep our data secure. After seeing the cost of slow productivity from computers that were sluggish, freezing up and not responding, and much worry about vulnerabilities, we realized that the affordable solutions Joy proposed would have immediate ROI and also help me to sleep better at night.
The Pink Hat team allows us to select the level of support that we want, takes the time to train our staff fully, and responds immediately to our requests. I welcome any inquiries as to how we have utilized them as a valued partner in our success.
Chromal Plating Company
David Guth Regulatory Associate
We immediately got, and continue to greatly enjoy, much better response time than with our previous IT Consultant.
Joy Beland’s secret seems to be that, in addition to being incredible herself, she has a great staff and they support her customers well.
In protecting the company data, Pink Hat immediately re-vamped and added multiple layers of security, including more and better malware/intrusion defenses and much more thorough server and workstation back-up (not just data backup), on top of a raid array in the server itself. Since 2008 she has kept us ready to face any threat of business interruption, so we sleep better at night.
One of our favorite things about working with Pink Hat is their ability to present alternatives and options for future IT projects, tailored to our situation and specific needs. We appreciate the thoughtfulness of Joy’s planning which brings a bigger business value to her IT support.
A better deal is not available. Pink Hat is a terrific value.
Home Respiratory Care
Chris Jhawar President and CEO
Their ability to secure our mobile devices for field technicians and to ensure our most important applications are backed up and protected, helps me sleep better at night as a business owner.
Working with Joy Beland and her team at Pink Hat Tech has brought a major improvement to the security and stability of our network. We were surprised to see how many areas of technology were not updated or improved by our former IT person, and working with Joy to address the vulnerabilities, upgrade our equipment and stabilize our environment has provided for an immediate ROI for us at Ace Crane.
Joy’s team works very well with our vendors to have one point person responsible for achieving successful implementations. They also work well with our staff to make sure new technology is understood and taken full advantage of. In addition, their ability to secure our mobile devices for field technicians and to ensure our most important applications are backed up and protected, helps me sleep better at night as a business owner. I would highly recommend Joy and her team for any industrial or manufacturing entity.
ACE Crane Service, Inc.
As long as Joy and her team are providing consulting services, I will be forever loyal to them
I am Gail, a newly retired lawyer. I have had the pleasure of working with Pink Hat Tech's team for about one year but recently, they came to my rescue in a manner that was positively heroic and life-saving!
I consider myself reasonably savvy, but recently, I fell prey to cybercriminals who took my computer hostage and I was scammed terribly. With access to my passwords, I could have lost my entire portfolio that will fund my retirement! When I unknowingly brought my new "firewall protection" software to Joy and her team’s attention, they quickly responded with not just securing my PC, but providing a complete list of instructions on how I could immediately protect my personal and financial information. Thanks to their swift action, not only was I able to get back online with a fresh and secure computer system right away, but I was able to have a fraudulent transaction refunded by my financial institution.
There are a lot of computer consultants out there and I am sure many are good at what they do. I do know for certain, however, that as long as Joy and her team are providing consulting services, I will be forever loyal to them. They really are experts at cyber security, and their strategy and responsiveness saved me.